Survey Workshop Pricing

Early Payment Discount

Complete payment, at least 21 days prior to the workshop and receive a $50 discount for each day of in-person workshop that you purchase — or the equivalent for our virtual classes.  That’s $150 off our 3-day in-person workshop series!

“Complete payment” means your organization’s check or valid credit card information has been received by Great Brook. Providing a purchase order (PO) or equivalent does not constitute a “completed payment.” If your organization is one that only pays after services are delivered, your registration will be subject to a $50 administrative fee.

Colleague Referral / Multiple Attendee Discount

Perhaps a colleague in your company has attended one of our two- or three-day workshops (raving about it of course!), and you’d like to attend as well now that your survey program is in full swing. Get a referral from that colleague, and Great Brook will extend a discount as described below. The colleague discount also applies for multiple colleagues concurrently attending one of our workshops.

• The second person from the organization receives $200 off the regular price.
• The third person receives $300 off the regular price.
• The fourth person (and beyond) receives $400 off the regular price.

Our registration form has a place to identify your referring colleague or if you have colleagues concurrently attending.  Of course you can contact us directly to share the information with us.

With 5 or more people, consider having a Private Workshop delivered at your site.  A private workshop may be more cost effective, and it allows for in-depth discussions about your survey program not possible in a public class.  Contact us to discuss.

The above discounts apply to our 3-day Survey Workshop Series. If the new registration is for fewer than 3 days of workshop attendance, we will prorate the discount.

Return Attendance Discount

Some people who have attended our workshops contact us later to say that their survey project got put on hold and now they need a refresher. Previous attendees of one of our workshops can retake the class with a $500 discount off the regular price. Please contact us directly to make these arrangements.

This discount apply to our 3 day Survey Workshop Series.  If the new registration is for fewer than 3 days of workshop attendance, we will prorate the discount.

Survey Mentor & Audit Discounts

For customers of our Survey Mentor, Survey Audit, and Customer Feedback Audit products, we offer discounts for our Survey Workshops. Please see those pages for details. Attendees also can purchase the Customer Support Services Question Bank for a 30% discount.

Cancellation Policy

What if you have to cancel? If you cancel your registration with at least 14-days’ notice, your registration fee will be refunded in full. Cancellations with 7-to-14 days’ notice will be subject to a cancellation charge of up to $50 per day of workshop for which you were registered.  Cancellations with 7 or fewer days’ notice will be subject to a cancellation charge of up to $100 per day of workshop for which you were registered. (The charge would cover the cost of meals to which we’ve committed at the meeting venue and the cost of processing refunds, particularly on credit cards. We’re just covering our costs incurred, not trying to make “bad profit.” )

Can I transfer my registration?  You can transfer your registration to a colleague or to a later workshop delivery. A transfer would likely avoid all the cancellation charges if done with at least 7-days’ notice.

What if Great Brook has to cancel?  If we should have to cancel the workshop, we will give registrants at least 14-days’ notice. Under no circumstances will Great Brook be responsible for travel expenses or other expenses incurred by registrants.

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The information here pertains to classes produced and managed by Great Brook. 

Business partners for our international deliveries have their own policies.